Companies like Atlantic Business Systems also known as “ABS” also offer traditional 4 line telephones, Business Phone Systems, as well as Small Business Phone systems. In recent years has added security IP Cameras. We are a leader in North Carolina Telecommunications. Unlike most telecommunications providers, we offer more than just a Cloud Phone System but complete business communication systems options from your Cloud Phone Solutions to a traditional business landline telephone system for ease of use.
We understand one of the single Largest investments of businesses is their Business Phone System. What owners of these businesses fail to understand is the importance of having a skilled labor force. These traditional phone systems need technicians who can be dispatched to their business to repair their telephone system. In the last few years the general age of technicians has been 59 years old. As a result we are seeing mass retirements of telephone technicians. When your Business Phone System fails to function properly or fails completely it is by nature an emergency. The importance of having a skilled profession available truly matters.
We understand businesses rely on their Office Phone System to operate their business on a daily basis, and its critical nature to keep the phone system up and running as well as operating as needed. Our skilled telephone technicians routinely change telephone programming to meet the needs of the business, add additional extensions or change extension of users. Then those professionals who truly understand Call Flow and Call management are important as what makes the difference in business efficiency is having a Phone system working properly. So having skilled technicians who know how to adjust the system and keep it operating are so critical to maintain that Business Phone System.
Thankfully ABS has one of the largest pools of skilled telecommunication technicians available to its client base, but as we approach 2026 we understand we will lose over 41% of our skilled workforce. This is a national crisis for the telecommunications industry and we are joining with other vendors and providers to rapidly address this with more skilled telecommunications training.
It is time we encouraged our college generations that this is a field that can be both financially and personally rewarding for them. They can proclaim they work on brands like: Avaya Phone Systems, and offer Avaya Support, or Lucent Support. We need to offer more training and establish more opportunities to get these skilled jobs filled.
ABS is a Telecommunications organization with support in Charlotte, High Point NC, Winston-Salem, Greensboro NC, Salisbury NC, and of course Raleigh Durham.