Introducing a new feature on WhatsApp in view of the growing business activity
SAN FRANCISCO: The good news for consumers promoting their business through the social networking application WhatsApp is that a new feature is being introduced in this regard.
According to the World News Agency, WhatsApp management is about to introduce a new feature for business accounts. The “Message Rating Feature” has been seen on the WhatsApp beta for Android 184.108.40.206.
This feature will allow WhatsApp business accounts to receive ratings from their users regarding the quality of their products and services. Users will be able to rate business account products with one to five stars.
If users don’t like a business account’s product or service, they can dislike it by clicking on a star, while a five-star rating can be given if they like it.
This feature was previously available on social media accounts including business websites but this feature was not available on WhatsApp but now due to increasing business activity on this app ranking feature is being introduced.
It is also worth noting that WhatsApp cannot see who has liked the products less or who has liked them more, meaning that this activity will take place while maintaining confidentiality under WhatsApp’s end-to-end encryption.
Initially this feature was introduced on Beta Vision and will soon be available for iOS users.